FAQ

Visit our Subscribe page to learn about enrollment. After completing your online payment, you will receive your login credentials (username and password) via email within a maximum of 12 hours. Once you have your credentials, you can log in and start watching course videos immediately.

We accept PayPal, bank transfer, and cryptocurrency. For more details, visit our Subscribe page or contact us at sdrbios@gmail.com.

For content security, each student account is limited to one active device at a time. If you need to switch to a different device, you can do so from the Session Info page in your student portal. Each account has a limited number of device switches.

Access duration depends on the course and your enrollment plan. Some courses offer unlimited access, while others have a set duration. You can check your access expiration date in the Payments section of your student portal.

No. All video content is securely streamed and cannot be downloaded or shared. This protects the intellectual property of our instructors and ensures content quality.

Contact our support team at sdrbios@gmail.com with your registered email address. We will reset your password and send new credentials to your email.

To earn a Dr-Bios certificate, you must complete all lessons in your enrolled course and pass the certification exam. Once all lessons are marked as completed, you can request the exam from your student portal. Learn more on our Certificate page.

You need a modern web browser (Chrome, Firefox, Safari, or Edge) and a stable internet connection. The video player works on desktop and mobile devices. Make sure JavaScript is enabled.

Please contact us at sdrbios@gmail.com for refund inquiries. Each case is reviewed individually.

Email us at sdrbios@gmail.com for any questions, technical issues, or enrollment support. We typically respond within 24 hours.